Hotel guests value free Wi-Fi over other amenities

Uqhagamshelo luzodlula kude zonke ezinye izinto eziluncedo ehotele ngokophando lwakutsha nje olwenziwe yiGO Airport Express, ebonelela ngesikhululo seenqwelomoya saseO'Hare kunye neSikhululo seenqwelomoya saseMidway.

Phantse abantu abangama-200 bathathe inxaxheba kuphando olubuze abahambi, yintoni, ngaphandle kwesidlo sakusasa, yeyiphi ihotele abayithandayo; I-68 yepesenti yabaphenduli bajonga i-Wi-Fi.

The second top answer, at 14 percent, was free transportation between the hotel and the airports. Following that were happy hour and in-room coffee and tea, tied at five percent.

Ukusetyenziswa kweklabhu yezempilo kunye nephuli, iikuki zasimahla kunye nezinye izinto ezityiwayo zikhethwa ngepesenti ezintathu. Ezinye izinto eziluncedo ezidweliswe kuphando ziquka amaphephandaba; kwisiza senqwelomoya kunye nokungena kwemithwalo; ukusetyenziswa okuncomekayo kweeambrela kunye neebhayisekile ezikwisiza kunye neebhafu; ngaphantsi kwepesenti enye yabaphenduli bakhethe naluphi na olu khetho njengezinto abazithandayo.

“Today’s travelers have made it clear they want and need to be connected at all times, and they don’t want to be charged for it,” says John McCarthy, president, GO Airport Express. “In order to build and maintain loyalty, properties should be responsive to this widely preferred amenity.”

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