Finnair, Skyscanner and Amadeus join forces to boost conversion with assisted bookings

Like all retailers, airlines want to maintain close contact with their customers so that they can tailor their shopping experience and make it as simple and personalised as possible. With this goal in mind, Finnair is working with Amadeus to launch a new solution, Amadeus Altea NDC, which is based on IATA’s NDC (New Distribution Capability) XML-based messaging standard.

IFinnair ivavanya isisombululo ngeSkyscanner, enye yeendawo eziphambili zomhlaba. Abahambi abathenga iinqwelomoya zeFinnair ezivela eSkyscanner banokugqibezela ukuthenga ngaphandle kokushiya iqonga leSkyscanner, ngenkqubo engenamthungo ukusuka kukhangelo ukuya kubhukisho.

Le API intsha ye-NDC isuka eAmadeus ibonelela ngenketho eyongezelelweyo yokuhambisa abathengisi bokuhamba ukudibanisa iinqwelomoya, izihlalo kunye nezincedisi zeFinnair. Ikongeza kwipotifoliyo yokubhukisha esele incedisiwe ejolise ekonyuseni ukuguqulwa kweenqwelomoya kwijelo elibalulekileyo lemeta.

URogier van Enk, iNtloko yeQhinga lezoRhwebo e-Finnair, ukuSasazwa kunye neDatha yezeNzululwazi uthi, “IFinnair ijolise ekukhuliseni imisebenzi yethu, kubandakanya nabancedisi. Esi sisombululo sitsha songeza enye indlela kumaqabane ethu ekuthengiseni uluhlu olupheleleyo lweFinnair ngoncedo lokubhukisha ngoncedo lweesistim zethu - ngakumbi ukuqala - kwaye kwangaxeshanye, kungalomeleza kakhulu ulwazi lwabathengi. ”

UStuart Middleton, uMlawuli wezoRhwebo eSkyscanner uphawule wathi, “Njengenjini yokukhangela ehamba phambili emhlabeni, iSkyscanner yindawo yokuqala yokuthelekisa abahambi abangaphezulu kwezigidi ezingama-50 ngenyanga kwaye sihlala sikhangela iindlela ezintsha zokwenza amava omsebenzisi angenamthungo athi ekugqibeleni akhuthaze uguquko kubalingani bethu. Iqonga lethu eliphambili lokuBhukisha ngokuthe ngqo linikezela ngamava angenaluthando kubahambi kunye neziphumo eziphuculweyo zabathwali. Siqinisekile ukuba indibaniselwano yakutshanje ye-Amadeus Altéa NDC izakuqinisekisa ukuba sihlala sihleli phambili kwaye siqhubeka nokuvula amathuba amatsha nawokusebenzisana kunye neenqwelomoya eziqhubela phambili. ”

UManuel Midon, iNtloko yeeNqwelomoya kwiMantla naseNtshona ye-EU yeAmadeus uthi, "Njengomboneleli wetekhnoloji kushishino lokuhamba, injongo yethu kukubonelela ngezixhobo ezitsha ezihlangabezana neemfuno zeenqwelomoya kunye nabathengisi bokuhamba ukuze bakwazi ukusebenzisana ngokusondeleyo ukuphucula amava okuthenga kubahambi kuzo zonke iitshaneli. I-Amadeus Altéa NDC lulongezo lwamva nje kwizisombululo ze-Amadeus kwizisombululo ze-IT zokuhambisa ixesha lokuhlawula kunye ne-ancillaries, kunye nokhetho olongezelelekileyo kwiphothifoliyo yethu ekhoyo yeenqwelomoya kunye nabadlali be-metasearch abanqwenela ukumisela ukubhukisha okuncedisiweyo.

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